Customer Service Representative at Kuddy Cosmetics

Kuddy Cosmetics have been a leading name in the beauty and makeup industry in Nigeria with an availability of over 20,000 skincare and makeup products on shelves in 15 locations in Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Tradefair, Lagos
Employment Type: Part-Time

Job Description

Are you passionate about helping others and delivering exceptional customer service?
We are looking for a dedicated and enthusiastic Customer Service Representative to join our dynamic team at Kuddy cosmetics

Responsibilities

Respond promptly to customer inquiries via phone, email, and chat
Resolve customer complaints and issues with empathy and professionalism
Provide accurate information about products and services
Process orders, returns, and exchanges efficiently
Maintain customer records and update account information as needed
Follow up with customers to ensure their needs are met
Stay up-to-date with product knowledge and company policies

Qualifications

High School Diploma or equivalent (associate or bachelor’s degree preferred)
1 – 4 years of customer service experience, preferably in a call centre or retail environment
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to multitask and manage time effectively
Proficiency in using customer service software and Microsoft Office Suite
Positive attitude and a strong work ethic
Ability to work flexible hours, including weekends and holidays.

Salary
N70,000 – N80,000 Monthly.

What We Offer:

Opportunities for career growth and advancement
Comprehensive training programs
Employee discounts on company products and services.

Application Closing Date
24th July, 2024.

How to Apply
Interested and qualified candidates should send their Resume to: careers@kuddycosmetics.com using “Customer Service Representative” as the subject of the mail.